How To Setup Texting In LeadSnap

What is A2P 10DLC?

A2P 10DLC is a new messaging framework introduced by major telecommunications carriers in collaboration with the Mobile Ecosystem Forum (MEF). Its primary goal is to enhance the quality and security of Application-to-Person messaging, which includes messages sent by businesses to their customers through our software.

How Does This Affect You?

While the adoption of A2P 10DLC is a positive step for the messaging industry, it may require some adjustments on your end. Here’s what you need to know:

Message Delivery: A2P 10DLC is designed to improve message delivery rates and reduce the likelihood of messages being marked as spam. This means your messages sent via our software should reach your intended recipients more reliably.

Registration: To continue enjoying the benefits of A2P 10DLC, businesses are required to register their messaging campaigns with the carriers. This registration process helps carriers identify legitimate senders and maintain a high-quality messaging environment.

How Can You Register with Us?

We’ve got you covered! LeadSnap is here to assist you with the A2P 10DLC registration process. Please follow the steps below to get your Toll-Free number and get your number registered!

Step 1. Purchase A Toll-Free Number

Step 2. Fill out the form below to register the number.

Please only do this after you have purchased your Toll Free number / numbers.

Form Link: https://docs.google.com/forms/d/e/1FAIpQLSecQmiRr6wIyfuCOnvG5KO0Mi70ttLBwmWhhyK3DYLxqztZsg/viewform?usp=sf_link

Step 3. Set Your Registered Number As The Default Sender

How To Enable Your Spam Filters For Forms

If you have added some keywords to your spam filters, but still notice you are getting forms that contain those keywords, the most likely cause is that you dont have the “check field for spam” button selected.

This button is found in the website forms, you will find once you click edit on the message field.

Please see the video below for a walkthrough on how to find and enable this button.

How To Edit The Time Zone For A Company

How To Edit The Time Zone For A Company.

If your leads are showing up with a different time then they are supposed to be, then its likely that your company has the incorrect time zone selected.

To change the time zone for a company you will need to go to settings in the left navigation, companies, then select all companies. From here find the company you want to change the time zone for and click edit. One you have clicked edit, you will be able to change the time zone to the time you prefer.