The SMTP settings tab within reputation management allows you to send a review request from any email address that you select. This is important because if you try to request a review from LeadSnap and the customer does not recognize our company they are unlikely to provide a review.
In order for this to work properly, you must authenticate your email address in our system. Below is a list of common hosting companies and email providers that you can you use for our settings.
With Gmail, it may be necessary to take some extra steps in order to authenticate properly. Please check out this guide: STMP settings for Gmail and Gsuite.